Last updated 15 June 2026
We collect information you provide directly — such as your name, email, phone, and project details — and information created as you use our services, including orders, projects and uploaded files.
We use your information to deliver and improve our services, process payments, communicate with you about your projects, send transactional emails, and meet legal obligations.
Payments are processed by Stripe. We never store your full card details on our servers. Stripe's handling of your data is governed by their own privacy policy.
Manuscripts and finished deliverables are stored in private, access-controlled storage. Only you and authorised team members can access your files, and downloads use secure, time-limited links.
We use essential cookies to keep you signed in and to operate the site securely. We do not sell your personal information.
We share data only with service providers needed to operate (e.g. payment processing, email delivery, hosting), and where required by law. These providers are bound to protect your data.
We retain your information for as long as your account is active or as needed to provide services and comply with legal obligations. You may request deletion of your data at any time.
Depending on your location, you may have rights to access, correct, export or delete your personal data. Contact us to exercise these rights.
For any privacy question or request, email hello@primeuspublisher.com.
This document is a general template and not legal advice. Have it reviewed by a qualified professional before launch.